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Privacy Policy

1. Introduction
Welcome to Foster Digital Education (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, share and protect your information when you visit our website [https://www.foster.com.na] and engage with our services (education, media, marketing). By using our website or services, you consent to the practices described in this policy.

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2. Information We Collect
We may collect the following types of personal information directly from you, or automatically when you use our website:

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  • Contact information: name, email address, telephone number, postal address (when you make an enquiry or request a quote)

  • Professional / organisational information: company, job title, sector (when you engage with our corporate, government or NGO services)

  • Usage information: IP address, browser type, operating system, pages visited, time and date of access, referring website (collected automatically via cookies or similar technologies)

  • Communication information: when you correspond with us (via email, contact form, telephone) we may store your communication and any information you provide.

  • Any other information you voluntarily provide when you contact us, register for a service, request content, or participate in our offerings.

 

3. How We Use Your Information
We use your personal data for the following purposes:

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  • To provide, operate and maintain our website and services;

  • To respond to enquiries, provide quotes, contracts, or service agreements;

  • To customise, personalise and improve your experience and our offerings;

  • To send you updates, newsletters, marketing communications (only if you have opted-in or where permitted by law);

  • To monitor and analyse usage of our site, improve functionality and security;

  • To comply with legal obligations, protect our rights, and enforce our agreements.

 

4. Legal Basis for Processing (if applicable)
Where applicable, we process your personal data based on one or more of the following legal grounds: your consent; performance of a contract; compliance with a legal obligation; our legitimate interests (e.g., improving services, marketing, business administration) so long as such interests are not overridden by your rights and freedoms.

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5. Cookies & Similar Technologies
We use cookies and similar tracking technologies to automatically collect usage information and to distinguish you from other users of our site. Cookies help us provide you with a better browsing experience, enable certain site features, and understand how the site is used. You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site performance and functionality.

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6. How We Share Your Information
We may share your personal data in the following circumstances:

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  • With our trusted service providers, contractors or agents who help with our operations (for example, hosting, analytics, email communications), under appropriate confidentiality agreements;

  • Where required by law, legal process or regulation, or to protect our rights, property or safety and that of others;

  • In connection with a merger, acquisition, reorganisation or sale of assets (in which case your data may be transferred to the successor entity);

  • With your consent or at your request.

 

We do not sell your personal data to third parties.

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7. Data Security & Retention
We implement appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, loss, destruction or damage. However, no internet transmission is completely secure; we cannot guarantee absolute security.

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Once the information is no longer needed, we will securely delete or anonymise it.

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8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

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  • Access: you can request a copy of the personal data we hold about you;

  • Correction: you can ask us to correct inaccurate or incomplete data;

  • Deletion: you can request we delete your personal data (subject to legal obligations);

  • Restriction of processing: you can ask us to restrict how we use your data;

  • Objection: you may object to our processing of your data (particularly where processing is based on our legitimate interests);

  • Data portability: you may request a copy of your data in a machine-readable format;

  • Withdrawal of consent: if our processing is based on your consent, you can withdraw it.

 

To exercise any of these rights, please contact us (see Section 10 below). We may require verification of your identity before responding.

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9. International Transfers
If we transfer your personal data to countries outside your jurisdiction, we will ensure appropriate safeguards are in place (e.g., standard contractual clauses, adequate protection). By using our services, you consent to such transfers if necessary for operation.

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10. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or our processing of your personal data, please contact our Data Protection

 

Representative:
 

Foster Digital Education
19 Johann Albrecht Street, Windhoek, Namibia
Phone: +264 (81) 288 3767
Email: admin@foster.com.na

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11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date below and post the updated policy on our website. We encourage you to review this page periodically. Continued use of the website after changes means you accept the revised policy.

 

Last updated: 05 November 2025

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